AfterCare support
What AfterCare services do you offer?
Every one of our wp themes, comes with extensive documentation and video tutorials that help you install, set up, and edit your theme and you don’t even need a lot of wp knowledge or programming skills like js, or php. more
Do I need an account on your website?
In order to purchase one of our themes, subscribe to our club membership, become one of our affiliate partners, but most importantly access our dedicated support forums, you’ll need and account on our website.
I’ve posted a question on the forum. How long do I have to wait?
We do our best to answer all of your questions in a timely manner. Usually you can expect to receive an answer in up to 24 hours but please take in consideration that some issues are more
Do you have some support email notification in place?
No need to worry after you posted a support ticket on our AfterCare Support Forum, or check every 3 minutes if we answered your question. We have an automated email notification procedure in place more
Why do you ask for my link, username and password?
First of all, let us assure you once more that all the info that is exchanged between you and us is confidential and we don’t share it with a third party.
We ask for your link, user name and password for more
You have a HTML support forum although you don’t sell HTML?
Actually we do sell our HTML themes not on our website but on our ThemeForest account. Sometimes developers use the HTML themes to implement the Drupal or Jumla versions of the theme more
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AfterCare Support Forums
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