I've tested fully and I'm not receiving messages. Please assist, thanks
Contact form not working...
Resolved
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Hi,
please provide username and password from wordpress dashboard and I would take a look to find the reason of the problemThanks.
Max
1 year ago -
Hi,
contact form is working fine. See attached. I changed email address to mine and it worked fine.Cheers,
Max.Attachments
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message.png (75.4 KB, 216 downloads) 1 year old
Max
1 year ago -
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i just sent another test email to myself thru the form and it did not go thru again, very confused...
werbonics
1 year ago -
Max thanks for trying but it's still not working.
My other questions is I'd like the confirmation page to say "We will get back to you within 72 hours". I changed this text in the WP editor in template-contact.php but it did not update at the website.
werbonics
1 year ago -
Max, after some more research it appears the contact form issues are on the server side, not Themefuse. Doing a google search, many people have problems with contact forms via WP with all types of themes.
There are some WP plugins that may correct the issues, but on shared servers for novice WP site builders it doesn't seem to be worth the gamble. Listing your company email on the contact page appears to be the only way to be 100% confident that you'll always get the message. Thanks again
werbonics
1 year ago -
Hi,
you can use the contact form 7 wordpress plugin, it would work for sure. We now are working on new version of framework and there we would use smtp for sending emails which would work better than mail function that we use now.Cheers,
Max.Max
1 year ago
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