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ThemeFuse  »  Wordpress Theme Support  »  Envision

Strange problem

2 years ago by akis2001

Resolved

Latest reply from Max
10 posts, 2 people

  1. Hi

    I have a problem with the icon tab boxes, I created a box on a temporary page to make sure it was working ok before adding it to the home page.

    Its basically a callback box using Adrians instructions on another post and contact form 7.

    On the temp page the box works fine and sends the email.

    I've copied all the code exactly to the home page however the form no longer works.

    Can anyone offer any advice as to why?

    I've attached the details in the confidential data below,

    the page the box is working on is index.php/tempcallback/

    Thanks for any help

    thanks

    akis2001
    2 years ago

  2. Hi,
    There might be a javascript, jquery or ajax problem. Maybe some shortcodes conflict with the plugin. Try to create this page from the beginning. Add the slider and the newsletter. If would work then add the other content.

    Max
    2 years ago

  3. Thanks for your help, will give it a try.

    akis2001
    2 years ago

  4. Hi Max

    Your suggestion worked fine and it is working now, thank you.

    Just one thing, the changes you made to the css seem to have moved the box formatting. Is it possible if you could fix the box like you did last time. thanks in advance, your help is really appreciated.

    akis2001
    2 years ago

  5. I've just realised as soon as I set the new page as the homepage again it stops working.

    akis2001
    2 years ago

  6. It seems that there are some plugin problems when the page is set as homepage.
    Anyway we updated the newsletter module and the update would be available soon.

    Max
    2 years ago

  7. Thanks for letting me know. Guess I can stop worrying about this and wait for the update, thanks again for your help.

    akis2001
    2 years ago

  8. Hi,
    the update is now available on themefuse. The newsletter module was implemented and is working fine.

    Max
    2 years ago

  9. Thanks for letting me know,

    just out of curiousity if I install this update straight over the old theme will all the formatting stay the same?

    Or are there certain files to replace?

    akis2001
    2 years ago

  10. You would lose only the modifications you made in the theme files, the other changes wouldn't be loosed. There were made more changes in fuseframework, some other files were changed due some issues, other files were added for the newsletter. So you need to update the theme. Just replace the folder you have with the one you would download.

    Max
    2 years ago

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