• Forum
  • FAQ
  • Docs
Notice: In order to post a support question you have to have an account and be logged in.
Register  or  Login
  1. hi
    for me this new upgrade is just not working very well
    now i have lost my Home Slider 1 and 2
    i am not sure what i did wrong but for some reason the page just states "home Slider 2" without any pictures
    i have child theme activated
    any help would be appreciated

    bohappy
    12 months ago
  2. hi

    well for some reason the slider is back up and working again
    i dont know to happened???

    bohappy
    12 months ago
  3. hi

    now i tried to refresh the page again after changing some of the content on the page and now the slider does NOT work
    can you please see why this is occurring ?
    thank you

    bohappy
    12 months ago
  4. Hi,
    go to pages menu and from there open Home page 2 page for edit. From Element of header field choose Slider on header option and then select desired slider from Slider field. After this all would work fine.

    Cheers,
    Max.

    Max
    12 months ago
  5. hi Max
    i have done that multiple times (and updated)
    and it still does not work - or works intermittently
    i just dont understand why this is happening?
    (by the way the same thing is occurring with slider 1 or 2 as well and it does not work)
    any other suggestions?
    thanks Max

    bohappy
    12 months ago
  6. hi Max

    i think the problem maybe that every time i change the parameters as you describe and update them they do not save!!!

    i just went to Home Slider 2 page and Element of Header and Header Image were not saved and reverted back to blank

    what do you think is going on?

    thanks

    bohappy
    12 months ago
  7. For me worked very well, I tried and the changes were saved. Please try another browser, I use chrome.

    Max
    12 months ago
  8. hi Max

    i just tried now again refreshing my Firefox browser and its working now
    by the way i also tried IE and had the same problem
    but there is a line below the pictures that states "Home Slider 2" - why is it there (how do I get rid of it)

    by the way this all started after i upgraded to the new medica version and i have always mostly used Firefox

    thank for your input Max

    bohappy
    12 months ago
  9. ok Max

    i think i may have found the problem
    when I am inside the edit page of Home Slider 2 and i hit preview button the Element of Header and Image boxes revert to blank and the webpage is not displaying the slidshow pictures

    can you check it for yourself on my webpage to see what i am talking about
    (I am using Firefox by the way when this recurs)

    thanks

    bohappy
    12 months ago
  10. hi Max

    I just tried updating the page for Home Slider 2 with Chrome as the browser and I still have the same problem of the slideshow NOT working

    I am truly baffled !!!

    bohappy
    12 months ago
  11. Hi,

    Please provide ftp details.

    Cheers,
    George

    George
    12 months ago
  12. hi George
    attached below is my ftp login
    thanks for your help

    bohappy
    12 months ago
  13. Hi,

    Try now, It seems to work fine.

    Cheers,
    George

    George
    12 months ago

Add Reply

You must log in to post.

 

Add a new topic!

Chances are your issue is already answered, but if it’s not, you can always create a new topic.

Add new topic

Search forums

Searching for something specific? Type something and press Enter to search.