• Forum
  • FAQ
  • Docs
Notice: In order to post a support question you have to have an account and be logged in.
Register  or  Login
  1. Hi,

    I've just updated to the new Framework and the new shortcode button doesn't seem to work either in HTML or in Visual editor.

    Can you, please, advice?

    batmanu
    1 year ago
  2. Hi,
    please provide wordpress installation link, username and password from wordpress dashboard and I would help.

    Cheers,
    Max.

    Max
    1 year ago
  3. Hi Max,

    Here you have the credentials. Also, when I try to access Shortcode generator page, I get an "You do not have sufficient permissions to access this page." error.

    batmanu
    1 year ago
  4. Hi,
    I can't log in to your dashboard, are there any restrictions or a special link I need to use?

    Thanks.

    Max
    1 year ago
  5. Please try again with this new link

    batmanu
    1 year ago
  6. Hi,
    please provide ftp details. There may be some restrictions or some permissions problems. I need to run the debugger for this. Sorry for created inconveniences.

    Cheers,
    Max.

    Max
    1 year ago
  7. Here they are

    batmanu
    1 year ago
  8. I am also experiencing the same permissions error on the shortcode generator page. Won't let me look at it even though I am logged in as Admin.

    Any ideas?

    Vip3rousmango
    1 year ago
  9. Hi,
    @batmanu, problem was solved.

    I am also experiencing the same permissions error on the shortcode generator page. Won't let me look at it even though I am logged in as Admin.

    In new version of framework, shortcodes can be added only from Pages or posts options. There isn't a shortcode generator page.

    Cheers,
    Max.

    Max
    1 year ago
  10. Thanks for your help.

    One more question: the site you entered is hosted on a testing server. Will the modifications you made remain when the site will migrate?

    batmanu
    1 year ago
  11. In case if you would move theme folder then yes. Changes would remain there.

    Max
    1 year ago
  12. @Max

    "In new version of framework, shortcodes can be added only from Pages or posts options. There isn't a shortcode generator page."

    Perhaps in the next rev/update, might want to remove the link/verbiage regarding the now non-existent SC Generator page. ;)

    http://cl.ly/HGQi/Edit%20Specialty.jpg

    Michael
    11 months ago
  13. The above mentioned link for the Shortcode Generator Page is also still visible on the Footer Settings tab-page.

    http://cl.ly/HVJ1

    Michael
    11 months ago
  14. Hi,

    We'll considerate this.

    Tank you for specification.

    Cheers,
    George

    George
    11 months ago

Add Reply

You must log in to post.

 

Add a new topic!

Chances are your issue is already answered, but if it’s not, you can always create a new topic.

Add new topic

Search forums

Searching for something specific? Type something and press Enter to search.