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  1. Uploading images for the Header Welcome Bar, or for the Page Slider is suddenly not working.

    When you click on [upload image] you will be able to select from your hard disk the required image and then after clicking [open] the system will just run in a loop displaying continuously: [uploading….] without actually loading any image. This can go on for hours until you force it to stop. No error messages are displayed.
    This function used to work very fine before.
    What do you think we are doing wrong?

    Kind Regards.
    Andreas

    Andreas
    1 year ago
  2. Hi Andreas,
    what browser you are using. Please try another browser and let me know the result.

    Thanks.

    Max
    1 year ago
  3. Hi Max,

    Thank you for the reply.

    I have used IE, Firefox, Chrome and Opera. All the latest versions.

    But, I forgot to mention to you something very important and that our website has yesterday migrated to a different hosting account (with the same host) and I believe that the problem now is of permissions (chmod) of Wordpress files.
    We have changed the permission levels for the Wordpress folder [wp-content/uploads] To several settings, but the problem remains.

    Thank you for your assistance.

    Kind Regards.
    Andreas

    Andreas
    1 year ago
  4. Hi Andreas,
    please send wordpress installation link, username and password from wordpress dashboard and ftp details to support@themefuse.com and I would try to find the reason of the problem as soon as possible. Please also add there a link to this topic.

    Cheers,
    Max.

    Max
    1 year ago
  5. Hi Max,

    Please find the required info in the confidential data area.

    Please check and advise.

    Thank you for your positive support.

    Kind Regards.
    Andreas

    Andreas
    1 year ago
  6. Hi Max,

    Please consider above issue as resolved now.

    The solution was setting the correct permissions of the uploads folder. This is done now and the problem is solved.

    I want here to thank you again for your prompt responses and, always, positive fast support.

    Many Thanks & Kind Regards.
    Andreas

    Andreas
    1 year ago
  7. Hi Andreas,
    glad to hear that the problem was solved, I just logged in to your ftp to test and you wrote that it was solved.

    P.S. Please let me know when the site would be finished. I would like to add it to our showcase. Thanks.

    Cheers,
    Max.

    Max
    1 year ago
  8. Hi Max,

    Thanks for the message.

    Sure, once the site is published, you will be of the first to know.

    All The Best.
    Andreas

    Andreas
    1 year ago

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